Pandaemo Refund Policy

Effective Date:

January 1, 2023

1. Overview

At Pandaemo, we strive to ensure that our customers are satisfied with their purchases. As our products are digital and can be accessed immediately upon purchase, we have established the following refund policy to address any concerns you may have.

2. Eligibility for Refunds

Due to the nature of digital products, we generally do not offer refunds once the purchase has been completed. However, we understand that there may be exceptional circumstances, and we are committed to addressing such cases on an individual basis.

3. Exceptional Circumstances

Refunds may be considered under the following conditions:

• Duplicate Purchases: If you accidentally purchase the same product more than once, we will refund the duplicate purchase.
• Technical Issues: If you experience technical issues that prevent you from accessing the purchased product, and our support team is unable to resolve the issue, you may be eligible for a refund.
• Misrepresentation: If the product description significantly misrepresents the actual content of the product, we will consider a refund request.

4. How to Request a Refund

To request a refund, please follow these steps:

1. Contact Us: Send an email to our customer support team at info@pandaemo.com with the subject line “Refund Request”.
2. Provide Details: Include your order number, the reason for the refund request, and any relevant screenshots or evidence to support your claim.
3. Review Process: Our support team will review your request and respond within 5 business days. If additional information is needed, we will contact you.

5. Refund Approval and Processing

If your refund request is approved, the refund will be processed to the original payment method within 10 business days. Please note that it may take additional time for the refund to appear on your statement, depending on your bank or payment provider.

6. Changes to Refund Policy

We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our Site. Your continued use of our Site after any changes indicates your acceptance of the revised policy.

7. Contact Information

If you have any questions or concerns about our Refund Policy, please contact us at:

• Email: info@pandaemo.com

By purchasing our products, you agree to this Refund Policy. Thank you for choosing Pandaemo!